Frequently Asked Questions

Every three years the Ohio Department of Job and Family Services (ODJFS) is required, under federal law, to conduct a survey to collect and analyze the rates for child care services paid across the state. ODJFS uses this data to assist in establishing rates for their Publicly Funded Child Care (PFCC) Program. The PFCC program offers financial assistance to eligible parents to help them with child care costs while they engage in work, education, or job training. ODJFS has contracted with Strategic Research Group (SRG) to assist with conducting this year's survey to gather and compile the rate information and then to analyze the results. The survey results may impact the payment rates of nearly 6400 centers, family child care home providers and approved day camps that currently serve children eligible for PFCC.

What information do we need from you?

ODJFS needs to collect information on rates, enrollment, sources of funding or support, and barriers to participation in the PFCC program. This information is used to assist in establishing the PFCC reimbursement rates. The market rate survey provides ODJFS with the rates that child care providers charge privately paying families; the current market rates within the child care industry.

Why do I need to complete this survey if ODJFS licensing rules already require me to enter my rates into OCLQS?

In addition to the rate collection, federal law requires states to collect information on barriers to participation in PFCC and other relevant information needed to assist in determining payment rates. This is completed via the survey.

Will my information be kept confidential?

Yes. To ensure confidentiality, responses in the database will be associated only with a randomly assigned passcode and not linked directly with identifying provider information. Any reports created or published will only summarize the responses across all providers and will not contain any individual provider information.

How long will the survey take?

The survey should take about 15 minutes to complete.

How is the information that I provide used?

The goal of the market rate survey is to compile a snap shot of the child care landscape and the cost of these services in Ohio. The information is then used to inform state leadership.

What if I own multiple locations? Do I have to complete a survey for each site I own or can I complete one survey?

Providers with multiple locations are asked to submit a separate survey with information about each location. You will be sent a separate link for each location. If you have more than one location with the same enrollment and rate information, please complete a survey for one location and send an e-mail to 2022mrs@websrg.com with the provider ID(s)/license number(s) of the other location(s).

When is the survey due?

Please complete the survey by 07/31/2022.

Is there additional information I will be asked to provide?

Once you have completed the survey, you may be requested to submit your advertised tuition fees (rate sheet) for quality assurance purposes. Instructions on how to do so will be provided at the end of the survey. Additionally, you may be contacted for additional information to assist in determining the cost of high-quality care.

If my center does not charge families directly and does not have a rate sheet, what should I do?

Please complete the survey and enter “NA” in the rate section as the survey includes additional questions beyond the collection of rates.

Are surveys going to all ODE licensed school-age and preschool programs?

Any ODE program with a provider agreement is being invited to complete the survey, including before and after school programs.

Should summer camps fill out the survey?

All approved day camps regulated by ODJFS are being invited to complete the survey.

Should ODJFS licensed before and after school care programs fill out the survey?

Yes, as the PFCC rates traditionally have a separate rate for the school year versus summer school-age care.

Where can I get answers to my questions about the survey?

If you have questions about this project, please contact Tracey Chestnut at Tracey.Chestnut@jfs.ohio.gov or Nicole Goudy at Nicole.Goudy@jfs.ohio.gov. Direct specific questions about the survey to SRG at 2022mrs@websrg.com or Dr. Tina Kassebaum at 1-800-341-3660.

ODJFS and SRG Contacts

Tracey Chestnut, Chief
Bureau of Child Care Policy and TA
Ohio Department of Job and Family Services

Tina Kassebaum, Ph.D.
Principal Investigator
Strategic Research Group